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If you would like to speak to us please call us on 01527 518800 any weekday between 8.30am and 5pm.

Industry Experts

Credit Management Solutions for the Construction Industry

30 years of specialising in the construction industry means that we really understand the challenges you face and are able to provide you with a service and the support to help you overcome them.

Chasing Debts?

Let us do the leg work

Our ‘no collection, no fee’ recovery service will take the hassle out of chasing your overdue accounts and we will help to make your invoice your customer’s number one priority.

Insider Intelligence

Are you in the loop?

The unique trading experiences reported to us by our members are the most relevant information you can arm yourself with before extending credit. Can you afford to be missing out?

The Top Supplier of Credit Management Solutions for the Construction Industry

Helping Fellow Traders For Over 30 Years

For over 30 years we have helped thousands of your fellow traders in the construction industry avoid problem payers and reduce their bad debt. All our members benefit from access to our unique and invaluable credit information and our effective recovery services.

Free Compensation & Interest Calculators

How much interest & compensation could you be charging?

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Prevention

Invaluable insider information at your fingertips

Our unique credit information and monitoring services will ensure that you minimise your exposure to bad debt and will help you to stay ahead of the game

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Recovery

All the tools you need for hassle free debt recovery

From a gentle reminder to taking legal action, our recovery service can be tailored to your needs and help make your unpaid invoice a priority.

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Member Benefits

Thousands of your fellow traders are currently benefiting from being a member. Can you afford not to benefit yourself?

  • More informed
  • A competitive advantage
  • Reduced bad debt
  • Fewer problem payers
  • Improved cash flow
  • No collection, no fee
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What our customers say

“Good cash flow is the foundation of any successful business. Whilst we have our own in-house credit control function, which is very effective, sometimes you need that additional support to collect problem debts. Top Service & TS Legal have been very successful in recovering debts and costs where we have struggled internally. Their professional and dogged approach is what makes them so good.

We use the online company information service very often, at least once per day. The format of the data is very easy to read and is ideal for non-financial members of our team. The additional information provided, such as a director having a second director record which isn’t linked to the one in question, has saved us from losing money on numerous occasions.

The daily monitoring is also invaluable as it provides us with advance warning of negative information regarding our customers. Usually, we receive notification of administrations, meetings of creditors, etc, before we receive formal notification from our customer.

I have used various other credit reference agencies over the years. I can say without doubt that Top Service beats them hands down.”

Richard From Smiths Equipment Hire Ltd

 Top Service provides Tarmac with invaluable support for new customer trading history and early fraud detection. The trading histories enable us to avoid potential late payers, or to identify that a customer has cash flow difficulties”

Jo Stevens at Tarmac

We have used Top Service for some time now and find them an invaluable source of information. They often have access to intelligence before other providers, and their early warnings have proven to be extremely useful to our Credit Management team over the years. Their bespoke monitoring service is practical and informative, and can be as detailed as you want it to be. The service desk staff are always extremely helpful and a real pleasure to deal with – nothing is ever too much trouble for them. Finally, their debt collection department is very effective and remarkably good value given the level of service provided – we’ve found their knowledge of the sector to be a real asset.

Stevem at Jewson

In our credit management procedures, we engage with two agencies for credit information. One is a mainstream agency, and the other is Top Service because of their construction industry-specific information.

Recently, when assessing a potential customer seeking a credit account, our primary provider’s data seemed satisfactory at first glance. However, upon cross-referencing with Top Service’s industry-specific insights, a completely different picture unfolded. This led us to decline the credit account, potentially saving our business £10,000. This is why we love using Top Service. Their unparalleled industry-specific information enables us to make well-informed credit decisions, safeguarding our business against bad debt risks.”

Louise Cain, Credit Manager at Sydenhams

The service provided is never less than 100%! I cannot imagine working with any other credit agency!

Angela Paule, ALEXANDRA TOOL HIRE LTD

Top Service provide an excellent service and the staff are always extremely helpful and polite, the service is second to none! We would have no hesitation in recommending their services.

Michelle Cooke, ARNOLD PLANT HIRE LTD

Top Service is an invaluable source of information which we regard as an asset to our credit control.

Jenni at CBS Precast ltd, CBS PRECAST LTD

The service has been impeccable. I would not hesitate in recommending them to anyone in need of a reliable, first class credit reference agency.

Kim Hopkins, ALTRIGEN SOLUTIONS LTD

“We’ve been with Top Service for over 5 years, and I can truly say we’d be lost without them. Their services have become integral to our daily operations. Every team member at Top Service shows unparalleled dedication to our business needs, from daily monitoring updates to debt recovery.

We rely on Top Service’s Credit Check daily for new clients and to monitor existing ones, which has become crucial given the current economic climate. The whole team’s hard work and support mean the world to us. We look forward to many more years of partnership. Thank you, Top Service – you’re all true superstars!”

Nicole Jones, Finance Director from Nationwide Plant Solutions Ltd

We have been using Top Service for years, and I’ve always found their service to be 1st class. The staff are always friendly and helpful when you call.

Tracey Byron, ASTLEY HIRE LTD



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