Top Service News
£25 Million Collected So Far This Year For Top Service Members…and counting.
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We are proud to reveal that so far in 2023, we have collected £25 million for our members through our debt recovery service..
Increasing Reports of Overdue Balances
Within the construction industry we have seen an increased number of reports from our members relating to overdue balances. These reports and the rising insolvency figures mean that now, it is imperative to carefully weigh up keeping an overdue balance in order to preserve a trading relationship and passing to a debt recovery agency to collect a balance.
Our Approach to Debt Recovery
We approach debt recovery with professionalism, efficiency and empathy, this in combination with our collection team’s knowledge, experience (specifically for the construction industry) & access to effective tools, has resulted in significant collections made for our members.
We understand that trading relationships can be delicate and the subject of debt recovery can be a sensitive topic, this is why our approach in collecting your overdue balance will change depending on your trading relationship.
Every case passed to us is unique and this is why our teams are not scripted and will work with you to create a bespoke collection strategy suited to your case.
Our standard debt recovery is no collection no fee, so if we are unsuccessful in collecting your overdue balance, there is no commission to be paid.
If you would like to learn more about our debt recovery service, our Head of Business Operations Lauren Woolley explains the difference between our debt recovery and our pre-litigation services below.
