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Telesales Consultant

Top Service Ltd has been supplying credit information and debt recovery services to the construction industry for over 25 years. Over 2,600 suppliers to the construction industry currently take advantage of the services offered.

The Telesales Consultant performs a key function within Top Service’s growth plans. The purpose of the position is to increase the customer base, particularly through outbound calls to prospective business customers. The Telesales Consultant will represent Top Service Ltd and will have a comprehensive understanding of the services being offered. Using excellent telephone skills the Telesales Consultant will qualify prospective customer needs, articulate appropriate solutions and ultimately meet sales targets. The Telesales Consultant will be required to develop and qualify both leads coming into the business and leads created through their own means. The Telesales Consultant will have the ability to provide high quality and targeted demonstrations of Top Service’s offering over the phone using the company website. Both prospective and customer information must be accurately recorded into the customer database for tracking purposes. As well as a bonus, the role also offers a commission structure based on an initial number of sales.

To be successful in this role you will need to be a high performer who is:

  • Positive
  • Energetic and self-motivated
  • Tenacious and resilient
  • Driven and well balanced
  • Goal Orientated

Your key accountabilities will be clear, measured and managed and will include:

  • Achieving sales targets of a specific number of sales per month.
  • Phone-based activities (average telephone calls per day)
  • Building a qualified sales pipeline
  • Sales conversion rates and overcoming customer objections
  • Productivity
  • Maintaining accurate records
  • Assisting your direct manager to develop, implement and review the sales process and strategies

Key Benefits:

  • A competitive salary with bonus scheme
  • A motivated and target driven environment .
  • An excellent training programme with ongoing support and recognition
  • Healthcare Cash Plan

For further information about this job role and how to apply, please telephone: 

Jo Carby 01527 518800